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Customer Service

Purchasing our products does not mean that our cooperation has ended, but this is just the beginning of our cooperation. First of all, Fengwei Machinery is dedicated to the professional manufacturing of integrated production lines such as wind tower production lines, H Beam Welding Line, Box Girder production line, etc. The company's products include Welding Rotator, Welding Positioner, Welding Manipulator, Steel Structure Machines, etc. Each series of products closely follows the needs of the times and customers, and produces popular machines and customized machines.

Every machine we sell at Fengwei Machinery represents a responsibility. We will have a dedicated person to provide service for each link of the use of the machine and after-sales, and during the service cycle, Fengwei will provide 7*24 hours After-sales service, and the first time processing and assistance during working hours, with the use and safety of customers as the first goal.

Fengwei Machinery has a professional team of engineers who provide professional answers to customers' use and various problems of the machine, and take online video answers or on-site guidance for some difficult problems.

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